The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Copyright
  • All content appearing on this Web site is the property of West Coast Concessions, Inc. and:

    Shop.WestCoastConcessions.com

    Copyright © 2008-2010 Shop.WestCoastConcessions.com. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2008-2010 Shop.WestCoastConcessions.com. All rights reserved.


  • Trademarks
  • All brand, product, service, and process names appearing on this Web site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by Shop.WestCoastConcessions.com. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of Shop.WestCoastConcessions.com or any third party, except as expressly granted herein.


  • Use Of Site
  • This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. Shop.WestCoastConcessions.com and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Shop.WestCoastConcessions.com believes that customer conduct violates applicable law or is harmful to the interests of Shop.WestCoastConcessions.com and its subsidiaries.


  • Privacy Policy
  • Shop.WestCoastConcessions.com use of personal information that you may submit to Shop.WestCoastConcessions.com through this Web site is governed by a strict Shop.WestCoastConcessions.com privacy policies. We value and respect your privacy rights and do not share any personal information you provide.


  • Consumer Agreement
  • All users of this site deemed WestCoastConcessions.com and/or Shop.WestCoastConcessions.com must be 18 years of age or older. To order products and services from this site deemed WestCoastConcessions.com and/or Shop.WestCoastConcessions.com the user must agree to the terms and conditions as stated. By agreeing to the terms and conditions during the order checkout process of the site WestCoastConcessions.com and/or Shop.WestCoastConcessions.com, you the customer are acknowleding that you are at least 18 years of age or older. Children under the age of 18 are prohibited from using the site deemed WestCoastConcessions.com and/or Shop.WestCoastConcessions.com. Furthermore, West Coast Concessions, Inc. does not and will never knowingly collect personal information from anyone under the age of 18.


  • Shipping & Delivery
  • At this time, WestCoastConcessions.com ships merchandise only to locations within the continental United States and not to international locations. Nor does West Coast Concessions, Inc. ship to Alaska, Hawaii, Puerto Rico, Guam or the US Virgin Islands. The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier. Most online orders received by 2pm PST M-F (excluding holidays) are processed for shipment the same day and ship via UPS Regular Ground delivery service. Actual product delivery arrival time varies according to shipping destination location. (Please allow at least 1-2 business days for West Coast deliveries, 2-3 business days for Central/Mid-West deliveries, and 4-5 business days for East Coast deliveries.) Most back-ordered items usually ship within 7-10 business days or upon re-stock availability. Large Concession Equipment and/or other Special Order Items may require a 4-6 week lead time for shipment. WestCoastConcessions.com does NOT ship to PO Box addresses. A valid, occupied, physical home or business address must be provided as the shipping information location. Listing a PO Box address as the shipping information location when placing an order via WestCoastConcessions.com could result in lengthy order processing and delivery delays. Additional shipping and handling charges may apply to any and all items listed, shown and/or ordered on this site via phone, fax or through the online showroom. Additional shipping and handling charges vary depending on the shipping destination and method shipped. Select items throughout this site are shipped freight free. Select items are marked "This item ships FREIGHT FREE". These select items do not require a coupon code to receive FREE regular ground UPS shipping. WestCoastConcessions.com reserves the exclusive right to determine which items qualify for FREE SHIPPING and said marked qualifying items can change at any time without notice. To receive FREE SHIPPING on select items, place qualifying items in your shopping cart. During checkout, any items that qualify to be shipped freight free will not incur shipping charges as noted on checkout invoice copy. This offer applies to Standard Shipping Service only and is valid exclusively for online orders placed via WestCoastConcessions.com. Telephone and fax orders do not qualify for FREE SHIPPING. This offer cannot be applied to or used in conjunction with any "rush" status service such as but not limited to 3rd Day, 2nd Day or Overnight Delivery. Free Shipping offer cannot be applied to purchases being shipped to Alaska, Hawaii, US Territories or APO/FPO addresses. WestCoastConcessions.com does not allow 3rd party billing for product, shipping, handling or any other product or service order charges. Some items may require additional handling charges to be packaged and shipped properly and therefore receiver and/or 3rd party billing requests for delivery and/or shipping charges are not permitted. Blind shipping is not allowed.


  • Sales Tax
  • Shop.WestCoastConcessions.com charges sales tax for merchandise ordered on this Web site based on the applicable state sales tax rate and the location to which the order is being shipped.


  • Warranties
  • The Content included in this Web site has been compiled from a variety of sources and is subject to change without notice as are any products, programs, offerings, or technical information described in this Web site. Shop.WestCoastConcessions.com makes no representation or warranty whatsoever regarding the completeness, quality, or adequacy of the Web site or Content, or the suitability, functionality, or operation of this Web site or its Content. By using this Web site, you assume the risk that the Content on this Web site may be inaccurate, incomplete, offensive, or may not meet your needs and requirements. Shop.WestCoastConcessions.com SPECIFICALLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT WITH RESPECT TO THESE WEB PAGES AND CONTENT. IN NO EVENT WILL Shop.WestCoastConcessions.com BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

    The information and content on this server is provided "as is" with no warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Any warranty that is provided in connection with any of the products and services described on this Web site is provided by the advertiser or manufacturer only, and not by Shop.WestCoastConcessions.com.

    The references and descriptions of products or services within the Web site materials are provided "as is" without any warranty of any kind, either express or implied. Shop.WestCoastConcessions.com is not liable for any damages, including any consequential damages, of any kind that may result to the user from the use of the materials on this Web site or of any of the products or services described hereon.

    The descriptions of, and references to, products, services and companies on this Web site are the sole responsibility of the companies providing the information ("advertisers"), and not Shop.WestCoastConcessions.com.

    The inclusion of material on this server does not imply any endorsement by Shop.WestCoastConcessions.com, which makes no warranty of any kind with respect to the subject matter of the server materials advertised.

    A possibility exists that the server materials could include inaccuracies or errors. Additionally, a possibility exists that unauthorized additions, deletions, and alterations could be made by third parties to the server materials. Although Shop.WestCoastConcessions.com tries to ensure the integrity and the accurateness of the server materials, it makes no guarantees about their correctness or accuracy. Before relying on any representation made in any of the server materials, check with the advertiser of the product or service to ensure that the information you are relying upon is correct.

    Parts Orders

    If you are ordering parts for a machine that was not purchased from West Coast Concessions, Inc., you must have the Machine Serial #, Model # and Part # at the time of order placement. West Coast Concessions, Inc. can not guarantee under any circumstances that you are ordering the correct part for your machine if that machine was not originally purchased from us. If you did not purchase your machine from us it is your responsibility to contact the manufacturer for appropriate part #'s. All part(s) orders require pre-payment before shipping and are subject to a 25% re-stocking fee if returned. All shipping and handling charges on ordered and returned parts are the sole responsibility of the consumer. If you did not purchase your machine from West Coast Concessions, Inc., we appreciate your cooperation in gathering all appropriate information before calling to place your part(s) order. West Coast Concessions, Inc. currently accepts parts orders for select Cretors and Gold Medal equipment only.


  • Return Policy
  • Only new and unused merchandise can be authorized for return within 15 days of purchase, subject to a 25% return fee. To return an unused product, please call 1-888-922-3939 to obtain a Return Request Form and Number. The completed Return Request Form and unused item(s) must be returned within 15 business days of original purchase date. Unauthorized returns will not be accepted. All shipping charges for returned items are the sole responsibility of the customer. Special Order Items such as but not limited to Lg Concession Equip. are not returnable and purchases of said Lg Concession Equip. are non-refundable. West Coast Concessions Inc. reserves the right to determine which products are deemed Lg Concession Equip. and/or Special Order Items and said list of products categorized as stated may change at any time without notice. Some items distributed and sold by WestCoastConcessions.com may contain a mfr.’s "Best By” date that can and will vary depending on the product and mfr.’s specifications. Customers of the site deemed WestCoastConcessions.com may contact West Coast Concessions, Inc. to obtain the "Best By” date of any and all items prior to order placement. It is the responsibility of the customers who purchase any items from WestCoastConcessions.com and/or the consumer of such products to be sure that food items containing a "Best By” date are consumed on or before the stated mfr.’s recommended “Best By” date. All food product sales are final and are not accepted for return.


  • Store Hours
  • Customer service is available Mon-Fri (Excluding Holidays) 8am-4pm PST by calling 1(888)922-3939. Orders are usually processed within 1-2 business days of receipt.


  • Miscellaneous
  • VOID WHERE PROHIBITED:
    Although the information on this Web site is accessible worldwide, not all products or services discussed in this Web site are available to all persons or in all geographic locations or jurisdictions. Shop.WestCoastConcessions.com and the advertisers each reserve the right to limit the provision of their products or services to any person, geographic area, or jurisdiction they so desire and to limit the quantities of any products or services that they provide. Any offer for any product or service made in the materials on this Web site is void where prohibited.

    GOVERNING LAW: In the event of litigation both parties agree that the Law of the State of business registration of Shop.WestCoastConcessions.com shall apply and both parties shall consent to the jurisdiction of said State's courts, or in the event of diversity of citizenship, the United States District Court for the (District). Both parties expressly waive a trial by jury.

    MISCELLANEOUS: The Terms and Conditions constitute the entire agreement between you and Shop.WestCoastConcessions.com with respect to this Web site. The Terms and Conditions supercede all prior or contemporaneous communications and proposals, whether electronic, oral or written between you and Shop.WestCoastConcessions.com with respect to this Web site. No modification of the Terms and Conditions shall be effective unless it is authorized by Shop.WestCoastConcessions.com. If any provision of the Terms and Conditions is found to be contrary to law, then such provision(s) shall be constructed in a manner to closely reflect, as much as possible, the intentions of the parties, with the other provisions remaining in full force and effect.

    Product and Service Prices Are Subject To Change Without Notice.

    © West Coast Concessions, Inc. All Rights Reserved